Privacy Policy – Edadigital
Last Updated: 20 November 2025
Edadigital (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website or contact us about our services.
By using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide through our website, including:
Your name
Your email address
Your message or enquiry
Any information you send us in communication
This information is typically collected through contact forms, email, or other website submission tools.
We may also collect limited technical and analytics data such as:
IP address
Browser type
Pages visited
Time spent on the website
Device information
This technical data is generally collected using cookies and analytics tools.
2. How We Use Your Information
We may use the information we collect for:
Responding to enquiries
Providing quotations, proposals, and services
Communicating with you about your project or account
Improving our website and service offering
Website security, analytics, and functionality
General administration and record-keeping
We do not sell, rent, or trade your personal information to third parties.
3. WordPress Platform and Third-Party Providers
Our website is built on WordPress. Information submitted through forms may be:
Stored in the website database
Sent to us via email
Processed temporarily by plugins necessary to deliver website features
We may use third-party service providers such as:
Hosting companies
Form plugins
Email delivery services
Security and anti-spam tools
Analytics platforms
These providers may have access to information only as needed to provide their services and are not permitted to use it for other purposes.
4. Cookies
Our website may use cookies to:
Improve website functionality
Understand visitor behaviour
Help secure the site
Track site analytics (such as Google Analytics)
Cookies do not usually personally identify you, but you can disable them in your browser settings if you do not wish to allow them. Doing so may affect website functionality.
If legally required in the future, we may implement cookie consent banners or notices.
5. GDPR Notice for EU/EEA Visitors
Although our services are primarily intended for Australian clients, visitors from the EU/EEA have specific rights under the General Data Protection Regulation (GDPR). If you are located in the EU/EEA, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for data processing
Request a copy of your data in a portable format
Object to processing or request restrictions under certain conditions
If you wish to exercise any GDPR rights, please contact us at the email below. We may ask for identification before processing such requests.
If you are located in the EU/EEA, your data may be transferred outside the EU (for example, to Australia, Japan, or other locations where our hosting or service providers operate). By using this website, you consent to this transfer.
6. Data Storage and Security
We take reasonable steps to protect the information we hold from loss, misuse, unauthorised access, disclosure, or modification. However, no online system is completely secure, and we cannot guarantee absolute security of data transmitted or stored electronically.
7. Access, Correction, and Deletion
You may request to:
Access the personal information we hold about you
Correct inaccurate information
Request deletion of your information (unless we are legally required to retain it)
Contact us using the details below, and we will respond within a reasonable time.
8. Links to External Websites
Our website may contain links to external third-party websites. We are not responsible for the content or privacy practices of those sites.
9. International Access
Although we operate from Japan, our services are primarily targeted at Australian clients. Personal information may be stored or processed in Australia, Japan, or other regions where our third-party service providers operate.
10. Changes to This Policy
We may update this Privacy Policy periodically. A revised version will be posted on this page with an updated date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact:
Edadigital
Email: info@edadigital.com.au
Website: edadigital.com.au