Terms & conditions

Terms, Definitions, Conditions

Cloud hosting and admin fee

All hosting is provided on Edadigital servers, which include 24hr support, backup and redundancy. The hosting fee depends on the package and ranges from $20-30. Which includes administration, support, technical element updates, backups. You can host your site on your own server, however the transfer fee is aud $100

1 year tech support 7days,

Tech support inclusive in all packages for 1 year. (if your site is down or has technical issues) is available 7 days, via email only. We usually reply within the hour.

SSL certificate and Bank level security

Bank level security is 128 bit and SSL by Let’sEncrypt

Pages

Refers to the number of webpages: 

1 page: everything on one page.

3 and 5 page: choose what you want on pages: profile, portfolio, about us, contact, gallery, ..

Monthly Updates

Updates refers to the updating or changing of text and images where the client provides the content and/or direction of changes, and includes small site layout and structural changes. This is available only for sites hosted on Edadigital servers. 

Layouts to Choose From

You can choose from one of the example layouts or you can define your own and we will build it.

The layout refers to each section of the website including the header and
footer with images and content in each section. 

You must decide on what content is in each section. Alternatively we can provide the content which will then be approved by you in the website layout plan. 

Clients who order 3-5 pages must provide direction and/or copy for the contents of those pages

Website on Mobile

Your website will work on any mobile phone.

SEO

We perform search engine optimisation under the website design service as per the current best practice:

  • Initial Keyword Research: Identify basic phrases relevant to business and brand, make a list of valuable keywords to use on site.
  • Optimize Page URLs: Short, semantic URLs with keywords and relevant to page topic, no keyword stuffing
  • Custom Title Tags on Each Page: Descriptive, relevant to page topic, contains main keywords, no keyword stuffing 50-60 characters
  • Custom Meta Tags on Each Page: Descriptive, motivational, relevant to page topic, 150-160 characters, contains main keywords, no keyword stuffing
  • Add Unique Content to Each Page: Unique to your business, personality or brand, provides value, answers question or need of customers/visitors, contains keywords and related topics
  • Check Internal Links: Navigation menu is clear and represents logical site architecture, internal text links point to the most valuable pages for visitors
  • Submit Your Site to Google Search Console: Submit both www and non-www versions

Google Indexing

Following best practice, we 

  • Create a Sitemap of your site.
  • Create a robots.txt.
  • Create internal links.
  • Submit your sitemap to Google Search Console.

Google Form Security

The transmission of data uses SSL to encrypt the data during transport. 

Email Forwarding

Edadigital only forwards email and does not host emails. Clients requiring a change in email servers or settings incurs a small nominal fee, and clients agree that emails can go down for up to 48hrs (due to propagation and other technical issues).

100% Money Back Guarantee

A 100% refund will be provided only if Edadigital has not delivered to the agreed initial website plan within 30 days.

Your Images

If your images are low quality or a small size, we will let you know.

The only time we need to quote a cost is if a graphical change is required where a designer has to do custom work. We try to keep the prices more than affordable because we try to help our customers as best we can.

Contact Form

A contact form where submissions are sent to your email address.

Single Click to Call

Mobile visitors can click your phone number and call you immediately.

Web to SMS Notifications ($599 Value)

Website visitors can send a message directly to your phone (no other company can do this)

Full Width Slideshow with Text

The textual content is on a static overlay, so it is always visible for the visitor while the slide automatically changes. The highlighted heading layer attracts the eye and catches the user’s attention.

Social Sharing

We add links to your currently existing social networks.

FAQ

We will add a Frequently Asked Questions section on your site, for your common client question and answers.

Traffic Analytics

To track website activity such as session duration, pages per session, bounce rate etc. of individuals using the site, along with the information on the source of the traffic

Projects Showcase / Portfolio

We can add your showcase or portfolio of pictures, there are many different formats for doing this so please discuss with us beforehand.

Google My Business ($299 Value)

An easy-to-use tool for businesses and organizations to manage their online presence across Google, including Search and Maps. To help customers find your business, and to tell them your story, you can verify your business and edit your business information.

Customer Testimonials

We add any customer testimonials to your site.

Professional Image Editing

We offer professional image editing and improvements at aud$5 per item

Logos

We are unable to provide logos with these packages.

Domain

 Domains will be purchased by you the client. We will assist you on purchasing your desired domain. Once you purchase the domain, the only obligation you have is to pay the small yearly domain fee to Google domains.

  1. Communications 
    1.1 Communications are to be via email. When client communicate via Facebook Messenger, Discord, or WhatsApp, we include the discussion in a confirming email.