Terms & Conditions – Edadigital
Last Updated: 20 November 2025
1. Introduction
These Terms & Conditions (“Terms”) apply to all services provided by Edadigital (“we”, “us”, “our”). By engaging our services, the client (“you”, “your”) agrees to these Terms.
2. Scope of Work
We will provide website design and related digital services as agreed in writing (e.g., proposal, quote, or invoice). Any work outside the agreed scope may incur additional charges.
3. Use of Templates and Tools
We may use pre-designed templates, themes, plugins, AI tools, or frameworks to deliver your website efficiently. Custom design work may incur additional fees and will be discussed prior to commencement.
4. Logos, Branding and Content
Unless stated otherwise in writing:
Logo design and branding are not included in standard website packages.
You are responsible for providing all content, logos, images, and copy for the website.
5. Pricing and Payment
All pricing is subject to change depending on project size and complexity.
Work will begin only once the initial invoice (deposit or full amount depending on agreement) is paid.
Final payment is due upon project completion or as per the payment schedule agreed upon in writing.
Late or overdue payments may result in suspension of services until paid.
6. Hosting & Domain Names
You may either:
a) Host your website through our hosting provider, or
b) Use your own hosting provider.
6.1 Hosting via Edadigital
Hosting is billed monthly at a negotiable rate depending on the size and type of website.
If you choose hosting with us, we will manage server settings and help maintain uptime to the best of our ability.
6.2 Self-Hosting
If you use your own hosting provider, we are not responsible for server performance, outages, security risks, or loss of data that occurs outside our control.
6.3 Domain Names
You are responsible for purchasing and maintaining your own domain name.
7. Website Maintenance
7.1 If You Do Not Pay for Maintenance
If you choose not to purchase monthly maintenance or admin services:
We are not liable for errors, downtime, security breaches, updates, plugin failures, or other issues that arise after final handover.
7.2 If You Do Pay for Maintenance
If you are on a monthly maintenance plan:
We will correct website errors and outages as soon as reasonably possible.
This does not include major redesigns, new features, or requested changes outside the scope of maintenance.
8. Email Services
If you already use email services connected to your domain:
Changes involving hosting, DNS, or website migration may temporarily disrupt email services.
While we take care to avoid issues, we are not liable for email downtime, loss of email access, or lost messages during or after setup.
9. SEO and Marketing
All websites include basic SEO setup, such as metadata, search-friendly structure, and indexing setup.
However:
No guarantee is made regarding Google ranking, traffic, search visibility, or business outcomes.
Advanced SEO packages may be purchased separately.
10. Approval and Revisions
Design approvals should be given in writing (email is fine).
Revisions are included as per the agreement provided before the project begins.
Additional revisions may incur extra fees.
11. Turnaround Time
Estimated completion times will be discussed before the project begins. Delays in receiving content or approvals from the client may extend the timeline.
12. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for financial loss, lost business, downtime, third-party failures, or indirect consequences arising from using our services.
Our total liability is limited to the amount paid by you for the service directly involved.
13. Working Location
Although temporarily based in Japan, we provide services primarily to Australian clients. Communications and work are completed online.
14. Intellectual Property
Final websites are your property once full payment is received.
We may showcase your project in our portfolio unless you request otherwise in writing.
15. Termination
Either party may end the project in writing.
Work completed up to that point must be paid for.
Deposits are generally non-refundable unless otherwise agreed.
16. Governing Law
These Terms are governed by the laws of New South Wales, Australia.